Creating Customer Service Magic

October 1, 2010 . 8:00am – 5:00pm .

RCBC Plaza Makati City

___________________________________________________

“Excellence is never an accident;
it is always the result of high intention, sincere effort,
intelligent direction and skillful execution.”

The timeless business mantra uttered over and over is: “The Customer Comes First.”  While this sounds obvious enough, the real challenge of creating such a business is exceeding your customers’ wants and desires. Only by consistently providing excellent customer service will you guarantee the success of your career and your company’s profitability.  In this rapidly changing marketplace the role of the contact person in effectively exceeding customers’ expectation is crucial than ever before.  This workshop aims to aid you in your quest for customer service excellence by providing you with timeless principles, up-to-date studies and an opportunity to engage in skills enhancement exercises.

___________________________________________________

COURSE OUTLINE:

• Organizational Competencies for Great Customer Service

• How to Establish Specific Outcomes and Metrics

• Setting Service Targets

• Customer Service Tactics to Exceed Expectations

• Outstanding Service Formula

• Kano Model of Customer Perceptions

• Five Steps to Building Customer Service

RESOURCE SPEAKER:

Dennis Evangelista

A Seasoned Consultant on Customer Service
International Speaker
Has been featured in Dubai, UAE, Malaysia, Africa, etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment

Early Bird Rate – P4,095 + VAT  (until Sept. 23, 2010)

Regular Rate – P 4,495 + VAT  (starting Sept. 24, 2010)

Group Rate – P 3,700 + VAT (5 pax or more)

(Inclusive of seminar kit, certificate and snacks)

No of Seminar Fee Discount Net Seminar

Pax per Pax Fee per Pax

______ Php_________ + VAT Php________ Php__________ + VAT

GRAND TOTAL Php _________

Name of Participants

1. __________________________ 6._____________________________

2.__________________________ 7._____________________________

3.__________________________ 8. _____________________________

4. _________________________ 9. _____________________________

5. _________________________ 10. ____________________________

Company Name__________________________________________________________

Address_________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS. __________________________________

POSITION __________________________________

EMAIL __________________________________

CEL NO. __________________________________

SIGNATURE __________________________________

===============================================

Pls. fax at 470-1055 Leni

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTHER FORTHCOMING SEMINARS:

1. All About VAT and Other Business Taxes

Sept. 29, 30 & Oct. 1, 2010 . 8:00am – 12:00pm . RCBC Plaza Makati City

2. Payroll and Income Tax Accounting Updates

Sept. 29, 30 & Oct. 1, 2010 . 1:00pm – 5:00pm . RCBC Plaza Makati City

3. Sales and Marketing Pitfalls

September 29-30, 8:00am – 5:00pm . RCBC Plaza Makati City

2. Sales and Marketing Pitfalls

September 29-30, 8:00am – 5:00pm . RCBC Plaza Makati City

IN-HOUSE SEMINARS:

1. Sales

2. Customer Service

3. Leadership

4. Teambuilding

Please call Leni at 470-1055

______________________________________________________

THANK YOU!

Sales and Marketing Pitfalls

Sept. 29 & 30, 2010 . 8:00am – 5:00pm .

RCBC Plaza Makati City

___________________________________________________

FINALLY: PITFALLS AND WATERLOO AREAS

TO AVOID IN YOUR MARKETING INITIATIVES AND STRATEGIES

TOPICS:

- Common Misconceptions About Marketing

- Changing Dynamics Of The Marketing Framework

- Pitfalls And Waterloo Areas In Market Planning

- Pitfalls And Waterloo Areas In Strategy Development

- Pitfalls And Waterloo Areas In Implementing     Marketing Initiatives

- Moving Forward: Checklist For Better Marketing Strategic Plans

FINALLY : PITFALLS AND WATERLOO AREAS TO

VOID IN YOUR SALES PLANNING AND SELLING INITIATIVES

TOPICS:

– Common Misconceptions About Sales And Selling

- Changing Dynamics Of The Selling Framework

- Pitfalls And Waterloo Areas In Sales Planning

- Pitfalls And Waterloo Areas In Sales Strategy     Development

- Pitfalls And Waterloo Areas In Sales Initiatives Implementation

- Moving Forward : Checklist For Better Sales Plans And   Strategies

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment

EARLY BIRD RATE:  (until Sept. 15, 2010)

Whole Program:    Php 7,495.00 + VAT    /    Per Module:        Php 4,295.00 + VAT

REGULAR RATE:  (starting Sept. 16, 2010)

Whole Program:    Php 7,995.00 + VAT   /  Per Module:        Php 4,495.00 + VAT

GROUP RATE:   (rate per pax)

Whole Program:    Php 6,995.00 + VAT    /   Per Module:        Php 3,700.00 + VAT

(Inclusive of seminar kit, certificate and snacks)

No of Seminar Fee Discount Net Seminar

Pax per Pax Fee per Pax

______ Php_________ + VAT Php________ Php__________ + VAT

GRAND TOTAL Php _________

Name of Participants

1. __________________________ 6._____________________________

2.__________________________ 7._____________________________

3.__________________________ 8. _____________________________

4. _________________________ 9. _____________________________

5. _________________________ 10. ____________________________

Company Name__________________________________________________________

Address_________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS. __________________________________

POSITION __________________________________

EMAIL __________________________________

CEL NO. __________________________________

SIGNATURE __________________________________

===============================================

Pls. fax at 470-1055 Leni

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTHER FORTHCOMING SEMINARS:

1. All About VAT and Other Business Taxes

Sept. 29, 30 & Oct. 1, 2010 . 8:00am – 12:00pm . RCBC Plaza Makati City

2. Sales and Marketing Pitfalls

September 29-30, 8:00am – 5:00pm . RCBC Plaza Makati City

IN-HOUSE SEMINARS:

1. Sales

2. Customer Service

3. Leadership

4. Teambuilding

Please call Leni at 470-1055

______________________________________________________

THANK YOU!

Payroll and Income Tax

Accounting Updates

Sept. 29, 30, & Oct. 1, 2010 . 1:00pm – 5:00pm .

RCBC Plaza Makati City

___________________________________________________

TOPICS:

DAY 1 : Income Taxes of Individuals

- Passive income
- Capital gains tax
- Other Income
- Individual Income Tax Returns (ITR)
- Financial Statements Attached to the ITR
- Substituted Filing of ITR
- Annual Declaration of Quarterly Payments of  Income Tax

DAY 2 : Income Tax of Corporations, Partnerships, Estates and Trusts

- Regular Corporate Income Tax
- Minimum Corporate Income Tax
- Gross Income Tax
- Capital Gains Tax
- Passive Income Tax
- Special Corporations
- Improperly Accumulated Earnings Tax
- Quarterly and Annual Income Tax Returns
- General professional partnerships
- General Co-partnerships
- Co-ownerships
- Estates and Trusts

DAY3 : Accounting for Income and Taxable Income

- Philippine Accounting Standard 12 for Income Tax
- Accounting Income vs. Taxable Income
- Non-taxable Revenue and Nondeductible expenses
- Accounting Procedures
- Financial Statement Presentation

Speaker – Prof. RAMELO C. GLORIA, MBA, CPA

- CPA Reviewer, UECRSS /

CPAR Cebu / CPAR Dagupan

- Professional Lecturer and

Accounting Manager

- Author, Textsbooks & CPA Reviewers

in Accounting, Taxation and Auditing

- Books Published: A Basic Approach

to Income Taxation; Taxation CPA

Reviewer and Quizzer; etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment

EARLY BIRD RATE (until Sept. 15, 2010)

Whole Program – Php 4,995 + VAT   /   Per Day – Php  2,295 + VAT

REGULAR RATE (starting Sept. 16, 2010)

Whole Program – Php 5,895 + VAT  /  Per Day – Php 2,695 + VAT

GROUP RATE (5 pax or more) RATE PER PAX

Whole Program – Php 4,695 + VAT  /  Per Day – Php 1,995 + VAT

(Inclusive of seminar kit, certificate and snacks)

No of Seminar Fee Discount Net Seminar

Pax per Pax Fee per Pax

______ Php_________ + VAT Php________ Php__________ + VAT

GRAND TOTAL Php _________

Name of Participants

1. __________________________ 6._____________________________

2.__________________________ 7._____________________________

3.__________________________ 8. _____________________________

4. _________________________ 9. _____________________________

5. _________________________ 10. ____________________________

Company Name__________________________________________________________

Address_________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS. __________________________________

POSITION __________________________________

EMAIL __________________________________

CEL NO. __________________________________

SIGNATURE __________________________________

===============================================

Pls. fax at 470-1055 Leni

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTHER FORTHCOMING SEMINARS:

1. Sales and Marketing Pitfalls

September 29-30, 8:00am – 5:00pm . RCBC Plaza Makati City

2. All About VAT and Other Business Taxes

Sept. 29, 30 & Oct. 1, 2010 . 8:00am – 12:00pm . RCBC Plaza Makati City

IN-HOUSE SEMINARS:

1. Sales

2. Customer Service

3. Leadership

4. Teambuilding

Please call Leni at 470-1055

______________________________________________________

THANK YOU!

All About VAT and

Other Business Taxes

Sept. 29, 30, & Oct. 1, 2010 . 8:00am – 12:00pm .

RCBC Plaza Makati City

___________________________________________________

TOPICS:

DAY 1

Introduction to Business & Its Taxes

Nature of Transactions for Business Taxes Purposes

Registration under the VAT System.

Keeping of books of accounts.

Filing of Tax Returns & Payment of Taxes.

Submission of Required Schedules & Other Attachments.

VAT on Lessors, Importers, Providers of Services

DAY 2

VAT on Seller of Goods & Properties

Exempt transactions

VATable transactions

Zero-rated transactions

Computation of output and input taxes

Kinds of Input taxes

Creditable input taxes

Special system of Input Taxation

A dozen ways of avoiding taxes legally.

A dozen more tips to minimize other taxes and lower cost

of doing business.

Remedies in case of erroneous payment of taxes and when

claiming tax refund.

Frequently asked questions in VAT

DAY 3

Transactions subject to Percentage Taxes

VAT-exempt persons tax

Overseas communication tax

Common carriers’ tax

Franchisee’s tax

Amusement taxes

Winnings taxes

Business tax on Banks, Insurance & Financing Co.’s

Administrative requirements of Percentage Taxes

Sure survival checklist during tax audit.

Frequently asked questions on business taxes.

Speaker – Prof. RAMELO C. GLORIA, MBA, CPA

- CPA Reviewer, UECRSS /

CPAR Cebu / CPAR Dagupan

- Professional Lecturer and

Accounting Manager

- Author, Textsbooks & CPA Reviewers

in Accounting, Taxation and Auditing

- Books Published: A Basic Approach

to Income Taxation; Taxation CPA

Reviewer and Quizzer; etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment

EARLY BIRD RATE (until September 23)

WHOLE PROGRAM P 4,995.00 + VAT / PER DAY P 2,295.00 + VAT

REGULAR RATE (starting September 24)

WHOLE PROGRAM P 5,895.00 + VAT / PER DAY P2,695.00 + VAT

GROUP RATE (5 pax or more)

WHOLE PROGRAM P 4,695.00 + VAT / PER DAY P 1,995.00 + VAT

(Inclusive of seminar kit, certificate and snacks)

No of Seminar Fee Discount Net Seminar

Pax per Pax Fee per Pax

______ Php_________ + VAT Php________ Php__________ + VAT

GRAND TOTAL Php _________

Name of Participants

1. __________________________ 6._____________________________

2.__________________________ 7._____________________________

3.__________________________ 8. _____________________________

4. _________________________ 9. _____________________________

5. _________________________ 10. ____________________________

Company Name__________________________________________________________

Address_________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS. __________________________________

POSITION __________________________________

EMAIL __________________________________

CEL NO. __________________________________

SIGNATURE __________________________________

===============================================

Pls. fax at 470-1055 Leni

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTHER FORTHCOMING SEMINARS:

1. Sales and Marketing Pitfalls

September 29-30, 8:00am – 5:00pm . RCBC Plaza Makati City

2. Payroll and Income Tax Accounting Updates

Sept. 29, 30 & Oct. 1, 2010 . 1:00pm – 5:00pm . RCBC Plaza Makati City

IN-HOUSE SEMINARS:

1. Sales

2. Customer Service

3. Leadership

4. Teambuilding

Please call Leni at 470-1055

______________________________________________________

THANK YOU!

SPECIAL TAX SEMINARS FOR SEPTEMBER

(1) Expanded Withholding Tax and Allowable Deductions

Surefire Ways to Reduce Your Income Tax

September 1 – 3, 2010  8:30am – 12:30pm, Crowne Plaza Galleria

(2) TOP SECRETS of HANDLING BIR AUDIT

Including Letter of Authority, Tax Verification Notice and Subpoena Duces Tecum

September 1 – 3, 2010  1:30pm – 5:30pm Crowne Plaza Galleria

______________________________

Expanded Withholding Tax and Allowable Deductions

Surefire Techniques to Lower Your Income Tax

September 1 – 3, 2010  8:30am – 12:30pm Crowne Plaza Galleria

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

TOPICS:

DAY 1 – WITHHOLDING TAX AND ALLOWED DEDUCTIONS

• Final Withholding Taxes
• Creditable Withholding Taxes
• Withholding Taxes on Compensation
• Withholding Taxes on Income Payments by top 20,000 corporations
• Allowable deductions for Income Taxation
• Compliance Requirements including bookkeeping
• Filing of Returns and Remittance of Taxes
• Electronic Filing and Payment System
• Penalties for Failure to Comply with Administrative Requirements of Revenue Regulations.

DAY 2 – EXCEPTIONS AND EXCLUSIONS

• Exclusions from Gross Income
• Exempted Income
• “de minimis” benefits vs. “Fringe benefits”
• Allowed Deductions from Gross Income
• Optional Standard Deductions (OSD)
• Itemized Deductions
• Legitimate business expenses
• Other allowed business deductions
• Substantiation Requirements
• Allowable tax credits from income taxes

DAY 3 – V AT & WHT OF SERVICE PROVIDERS

• VAT & EWHT of Brokers
• VAT & EWHT of Freight Forwarders
• VAT & EWHT of Agencies
• PEZA & BOI Tax Incentives
• Special Deducitons and Regulations

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 57 / 470-1342 / 706-0514

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Top Secret of Handling BIR Audit

Including Letter of Authority Tax Verification Notice

& Subpoena Duces Tecum

Sure – fire ways to save money without compromising your intergrity

September 1 – 3, 2010   1:30pm – 5:30pm    Crowne Plaza Galleria

_______________________________________

TOPICS:

Day 1:  Fundamentals Of Audit And Taxation
- Basic Concepts And Principles Of A Tax Audit
- Legal Escapes From Taxation
- Kinds Of Taxes
- Exemptions From Taxation
- Common Tax Code Violations Leading To Prosecution
- Plus Other Important Topics

Day 2:  Taxpayers’ Audit  Survival Kit
- Understand how BIR Operates
- What Every Business Establishments Need To Do
- Know Your Rights and Obligations As A Taxpayer
- 7 Items Check List Of Common Issues Raised During Audit
- 5 Must Observed Guidelines Before Allowing A Tax Audit
- 4 Tips On How To Avoid Tax Audit Inconveniences
- Actual Case Tests And Solutions (BIR Issues And Rulings)

Day 3: Common Taxpayers’ Pitfalls
-  21 Tips On How To Handle LA, Subpoena Duces Tecum And TVN
- Key Notes On Filing Returns And Paying Taxes
- Common Reasons For Disallowance Of Deductions
- Crimes, Other Offenses And Forfeitures
- Updates On Latest BIR Revenue Regulations And Other Relevant Issuances
- Actual Case Tests And BIR Solutions (Issues & Rulings)

FREE TAX CONSULTATION

Consult Your Tax Concerns or Problems for FREE
(Subject to the available time of the speaker on a first-come first-served basis)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Speaker – Prof. RAMELO C. GLORIA, MBA, CPA

-  CPA Reviewer, UECRSS /
CPAR Cebu /  CPAR Dagupan
-  Professional Lecturer and
Accounting Manager
- Author, Textsbooks & CPA Reviewers
in Accounting, Taxation and Auditing
- Books Published:  A Basic Approach
to Income Taxation; Taxation CPA
Reviewer and Quizzer; etc.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment

o Expanded Withholding Tax and                                  o Top Secrets of Handling BIR Audit

Allowable Deductions

o  Early Bird Rate  (until August 18) o  Early Bird Rate  (until August 18)

* Whole Program         Php 4,995 + VAT per pax                                (same package)

* Per Day                        Php 2,295 + VAT per pax

o  Regular Rate (starting August 19) o   Regular Rate (August 19)

* Whole Program        Php 5,895 + VAT per pax                                 (same package)

* Per Day                       Php 2,695 + VAT per pax

o  Group Rate (Register 5 or more) o  Group Rate (Register 5 or more)

* Whole Program        Php 4,695 + VAT per pax                                (same package)

* Per Day                        Php 1,995 + VAT per pax

No of                  Seminar Fee                               Discount                        Net Seminar

Pax                     per Pax                                                                                    Fee per Pax

______             Php_________ + VAT                   Php________              Php__________  + VAT

GRAND TOTAL             Php _________

Name of Participants

!. __________________________     6._____________________________

2.__________________________     7._____________________________

3.__________________________     8. _____________________________

4. _________________________      9. _____________________________

5. _________________________    10. ____________________________

Company Name__________________________________________________________

Address_________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS.           __________________________________

POSITION         __________________________________

EMAIL               __________________________________

CEL NO.            __________________________________

SIGNATURE    __________________________________

======================================================================

Pls. fax at     470-1055    Leni

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ ~~~~~~~~~~~~~~~~~~~

OTHER FORTHCOMING SEMINARS:

1. Google Insider Secrets to Search August 25-26,  8:30am – 5:30pm, Crowne Plaza Galleria

Engine Optimization

2. Double Your Collection Efficiency                         August 31,  8:30am – 5:30pm, Crowne Plaza Galleria

IN-HOUSE SEMINARS:

1. Sales

2. Customer Service

3. Leadership

4. Teambuilding

Please call Leni at 470-1055.

______________________________________________________________________

THANK YOU!

POWERMAX CONSULTING GROUP

Unit 104 Corinthian Executive Regency Ortigas Road,

Ortigas Center, Pasig City 1605

Tel. 470-1055  470-1054

Double Your Collection Efficiency

August 31, 2010. 8:30 am – 5:30 pm . Crowne Plaza Galleria

______________________________________________________

TOPICS:

Module 1:

Strengthening Your Collection Focus and Processes (8:30am – 12:30nn)

A self-grounding workshop that strengthens the development
of both collection process and collector’s efficiency.

> The levels and kinds of risks in extending credit
> Objectives of an efficient credit administration system
> Qualities and responsibilities of a credit / collection person
> Objectives of a collection management system
> Developing a responsive collection program
> Steps and stages of receivable and collection

Module 2:

Collection Strategies and Tactics (1:30 pm – 5:30 pm)

An enhanced workshop which dwells into the strategies and tactics proven to
deliver better  collection results and performance – specially in today’s challenge.

> Workouts and repayment schemes
> Past Dues and bad debts types behaviors : Different strokes per behavior
> Types of debtors and their characteristics
> Payment practices of debtors : Issues / factors of non-payment
> Why certain collection practices does not work
> Measuring the results of your collection efforts

Speaker

Ricky de Vera

- Certified International Trainor – Singapore / Japan
- Chairman Emeritus – PMA-Chapters
- Trainor / Facilitator – Asean Center for Excellence
- Consultant – Department of Trade & Industry

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment

EARLY BIRD RATE (until August 17)

Whole Program – Php 2,950.00 + VAT  /  Per Module – Php 1,650.00 + VAT

REGULAR RATE (starting August 18)

Whole Program- Php 3,400.00 + VAT   /   Per Module – Php 1,950.00 + VAT

GROUP RATE (5 pax or more)

Whole Program – 2,700 + VAT per pax   /  Per Module – 1,500 + VAT per pax

(Inclusive of seminar kit, certificate and snacks)

No of                  Seminar Fee                               Discount                        Net Seminar

Pax                     per Pax                                                                                           Fee per Pax

______              Php_________ + VAT                   Php________              Php__________  + VAT

GRAND TOTAL             Php _________

Name of Participants

1. __________________________     6._____________________________

2.__________________________     7._____________________________

3.__________________________     8. _____________________________

4. _________________________      9. _____________________________

5. _________________________    10. ____________________________

Company Name__________________________________________________________

Address_________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS.           __________________________________

POSITION         __________________________________

EMAIL               __________________________________

CEL NO.            __________________________________

SIGNATURE    __________________________________

===============================================

Pls. fax at     470-1055 Leni

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

OTHER FORTHCOMING SEMINARS:

SPECIAL ONE-TIME EVENT:

SEARCH ENGINE OPTIMIZATION
August 25-26, 8:30am – 5:30pm, Crowne Plaza Galleria

Featurig International Speakers
Mr. Simon Leung and Mr. Fabian Lim

<What they say about the Google Insider Sessions>

<What Simon Leung says about Powermax>

IN-HOUSE SEMINARS:

1. Sales
2. Customer Service
3. Leadership
4. Teambuilding

___________________________________________________

THANK YOU!

POWERMAX CONSULTING GROUP

Tel. 470-1055  470-1054

Google Insider Secrets to Search Engine Optimization

August 25 – 26, 2010  .  8:30 am – 5:30 pm
Crowne Plaza Galleria Manila

FEATURED SPEAKERS:

Simon Leung

Retired Most Senior Google Optimization Specialist, Google Insider for Search and Advertising Results. As featured in United States, Canada, London, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand and more.

Fabian Lim

CEO – AsiaInternetAcademy.com
Top Internet Marketer and Speaker in
Singapore, Malaysia, Indonesia, and Japan.

______________________________________________________

COURSE OUTLINE:

• Integrate Social Media to Maximize Google’s Quality Score
• Optimize Your Authority Blog for Ultimate SEO Success
• Rank for Your Main Keywords and Those You Are Not Even Targeting
• Simple on Page Elements to Take Your Website to the Top
• Are the Ranking Factors the Same for Google and Yahoo?
• What Keywords Should I Target?
• What is the Most Important Element in a SEO Project?
• How Optimized is my Current Website?
• Is There Guaranteed Ranking?
• What is the Difference Between Organic and Paid Search?
• How Do I Measure SEO Success?
• What are the latest Trends in SEO?
• How Do I Negotiate and Manage SEO Consultants?
• Plus: Google Insider Tips to Dominate the Search Engines!

BE ABLE TO:

• Learn the Fundamentals of Search Engine Optimization
• Understand Fully Why it is Important to be Visible on Google
• Research Golden Keywords that Will Help You Increase your Web Trafiic
• Spy What Your Competitors are Doing
• Learn Key On-Page and Off-Page Optimization Techniques to Rank Better
• Check Your Own Website on Key SEO Factors
• Prepare a Search Engine Domination Plan
• See World-Class SEO Case Studies
• Integrate SEO Plans into Your Overall Marketing Program

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTER NOW

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Please call us for reservation / inquiry

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

or fill out the registration form below and fax it back to us

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

REGISTRATION FORM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Seminar Investment:

(Inclusive of Seminar Kit, Meals. and Certificate)

SEMINAR INVESTMENT

o Regular Rate (Starting August 19) Php. 10,795 + VAT per pax

Only Php 9,795.00 + VAT
*** Special August Promo

o Early Bird Rate (Until August 18) Php. 9,795 + VAT per pax

Only Php 8,595.00 + VAT
*** Special August Promo

o Group Rate (register 5 or more) Php.  9,295 + VAT per pax

Only Php 7,995.00 + VAT
*** Special August Promo

*********************************************************************

FREE BOOTH SPACE / TABLE SPACE

Promote Your Company, Products and Services in your

own booth space or table space. It’s so easy.

Just register 12 participants (Regular Rate)
and you get a FREE 2m x 2m BOOTH SPACE**

OR register 6 participants (Regular Rate)
and you get a FREE IBM TABLE SPACE.

No. of                  Seminar Fee                               Discount                    Net Seminar

Pax                     per Pax                                                                                        Fee per Pax

______              Php_________ + VAT                   Php________              Php__________  + VAT

GRAND TOTAL             Php _________

Name of Participants

1. __________________________     6._____________________________

2.__________________________     7._____________________________

3.__________________________     8. _____________________________

4. _________________________      9. _____________________________

5. _________________________    10. ____________________________

Company Name__________________________________________________________

Address________________________________________________________________

Tel Nos_______________________________Fax_________________________

AUTHORIZING OFFICER / CONTACT PERSON:

MR./MS.           __________________________________

POSITION         __________________________________

EMAIL               __________________________________

CEL NO.            __________________________________

SIGNATURE    __________________________________

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Pls. fax at     470-1055 Leni

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Please call us for more information

Tel. 470-1055 / 54

Look for LENI

Or text / call 0905-3364486

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EXHIBITORS / SPONSORS ARE WELCOME

Showcase your company, products and services to

highly qualified target market
cFor more info, please call Liezel at 470-1054

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____________________________________________

IN-HOUSE SEMINARS:

1. Sales

2. Customer Service

3. Leadership

4. Teambuilding

Please call Leni at 470-1055

______________________________________________________

THANK YOU!

POWERMAX CONSULTING GROUP

Tel. 470-1055  470-1054